How Aircraft Trust Scores Are Changing Aviation Leasing

Aviation leasing has always been a relationship business. Before ACMIhub, if you wanted to know whether an ACMI operator would deliver on time or whether their contract terms were reliable — you called someone who had worked with them before. The market ran on institutional knowledge, shared within a small network of people who had been doing deals together for decades.

What Is a Trust Score?

A Trust Score on ACMIhub is a composite 0–100 metric that aggregates verifiable signals about an operator reliability, compliance history and transactional track record. It is calculated from six data dimensions.

1. Verified Certification (20% weight)

The foundation of any aviation leasing relationship is regulatory standing. ACMIhub KYB process verifies each operator AOC number, regulatory authority and validity, IOSA registration, and company registration documents.

2. Deal Completion Rate (40% weight)

Every deal completed through ACMIhub contributes to a rolling deal history — tracking total completed deals, on-time delivery, zero-dispute completion rate, and repeat counterparty rate.

3. Two-Sided Review Score (40% weight)

After every completed deal, both parties leave structured reviews across six dimensions: overall performance, reliability, aircraft condition, communication quality, terms compliance, and payment performance. These reviews are verified — tied to real completed transactions.

Why This Matters for Risk Mitigation

Trust Scores shift the risk calculus for lessees. A 4.6-star review score across 31 completed deals is a fundamentally different signal than a 4.1-star score across 6 deals — and both differ from an operator with zero on-platform transaction history.

For lessors, Trust Scores provide a way to signal reliability to the broader market — not just to their existing network. An operator with a 90+ Trust Score built over two years of consistent platform transactions has a genuinely marketable differentiator.