Last updated: 1 April 2026
Contents
In these Terms, the following definitions apply:
2.1 The Platform is a B2B marketplace intended exclusively for businesses operating in, or adjacent to, the commercial aviation industry. Individual consumers may not register.
2.2 To use the Platform, you must: (a) be at least 18 years of age; (b) have the authority to bind your Company to these Terms; (c) operate a legitimate business in compliance with all applicable laws; and (d) not be subject to sanctions administered by OFAC, the EU, the UN or any other applicable regulatory body.
2.3 We reserve the right to refuse Platform access to any Company at our sole discretion, including where we have reason to believe that registration or use would be contrary to applicable law or these Terms.
2.4 ACMIhub is a marketplace facilitator. We do not own, operate or charter aircraft. We do not act as an aviation broker, lessor or lessee. All aircraft transactions are conducted directly between the relevant Companies.
3.1 To access the full functionality of the Platform, you must create an account and complete our Know Your Business (KYB) verification process. This includes providing accurate business registration details, valid Air Operator Certificate (where applicable) and identification documents for authorised personnel.
3.2 You represent and warrant that all information provided during registration is accurate, current and complete. You agree to update your information promptly if it changes.
3.3 You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at security@acmihub.com if you suspect unauthorised access to your account.
3.4 You are responsible for all activity that occurs under your account. ACMIhub shall not be liable for any loss resulting from unauthorised account access where you have failed to keep your credentials secure.
3.5 We may reject or suspend an account at any time where we determine that the provided information is false, misleading or otherwise does not meet our eligibility criteria.
4.1 You agree that all Listings you post on the Platform are accurate, complete and not misleading. This includes aircraft specifications, availability dates, pricing indications, regulatory certifications and technical status.
4.2 You may only list aircraft for which you have the legal right to offer for lease or charter. Listings of aircraft you do not own, operate or have a mandate to represent without disclosure are prohibited.
4.3 You agree to remove or update Listings promptly when the aircraft is no longer available, specifications change, or the price indication becomes materially inaccurate.
4.4 Indicative prices shown on Listings are not binding offers. Final pricing is agreed between the parties within the Deal Room. However, knowingly posting false or grossly misleading pricing is a violation of these Terms.
4.5 We reserve the right to remove any Listing that violates these Terms, contains false information, or is otherwise deemed inappropriate at our sole discretion.
4.6 Free plan accounts are limited to one active Listing at any time. Limits for other plans are defined in the current Pricing page.
5.1 Quick Quote. A Quick Quote request is a non-binding enquiry from a lessee to a lessor. A Quick Quote response is a non-binding indicative price from a lessor. Neither constitutes a binding contract.
5.2 Deal Room. The Deal Room is a structured workspace for negotiating and documenting transactions. Content shared within the Deal Room, including documents, milestones and messages, constitutes a comprehensive audit trail.
5.3 Binding agreements. Only a separately signed lease agreement or contract between the parties constitutes a legally binding obligation. The Platform facilitates the deal process but does not itself constitute a party to any aircraft lease or charter contract.
5.4 NDA. Where an NDA is signed within the Deal Room, it creates a binding confidentiality obligation between the parties. ACMIhub is not a party to the NDA and is not liable for any breach thereof between Users.
5.5 Condition Reports. Condition Reports created through the Platform are intended to document aircraft condition at handover or redelivery. Their legal effect is determined by the underlying lease contract between the parties.
5.6 Commission. ACMIhub charges a platform commission on Deals originated through the Platform, as described in Section 6. By completing a Deal through the Platform, both parties agree to pay their respective portion of any applicable commission.
6.1 Subscription fees. Access to premium Platform features requires a paid Subscription Plan. Fees are charged in USD on a monthly or annual basis as selected at time of purchase. Subscription fees are non-refundable except where required by applicable law.
6.2 Platform commission. For Deals originated through the Platform, ACMIhub charges a commission as a percentage of the deal value or as a flat fee, depending on the applicable Subscription Plan and deal type. Current commission rates are displayed on the Pricing page and may be updated with 30 days' notice.
6.3 Payment terms. All subscription fees are due in advance. Invoices for platform commissions are issued on deal completion and are due within 14 days. Overdue amounts accrue interest at 2% per month.
6.4 Taxes. All fees are exclusive of applicable taxes (VAT, GST, etc.). You are responsible for all taxes applicable to your use of the Platform in your jurisdiction.
6.5 Plan downgrades. Downgrading to a lower plan takes effect at the end of the current billing period. Listings exceeding the lower plan's limits will be paused automatically.
You agree not to use the Platform to:
Violation of this Acceptable Use Policy may result in immediate account suspension without refund.
8.1 The Platform, including its design, software, databases, algorithms (including Trust Score and AUS methodologies), text and graphics, is owned by ACMIhub and protected by intellectual property law. You may not copy, reproduce, modify or distribute any part of the Platform without our express written consent.
8.2 By posting content on the Platform (including Listings, reviews, documents and messages), you grant ACMIhub a non-exclusive, worldwide, royalty-free licence to store, display and process such content for the purpose of operating the Platform. You retain all ownership rights in your content.
8.3 You represent that any content you post on the Platform does not infringe the intellectual property rights of any third party.
9.1 No warranty. The Platform is provided "as is" and "as available". ACMIhub makes no warranty that the Platform will be uninterrupted, error-free, or that Listings are accurate. We do not verify the technical condition of listed aircraft beyond the KYB verification of operators.
9.2 Marketplace role. ACMIhub is a marketplace facilitator. We are not responsible for the performance of any aircraft lease, charter or crew placement arranged through the Platform. Any disputes arising from a transaction are between the relevant Companies.
9.3 Limitation of liability. To the fullest extent permitted by law, ACMIhub's total aggregate liability to you for any claim arising from or related to these Terms or the Platform shall not exceed the greater of: (a) the subscription fees paid by you in the 12 months preceding the claim; or (b) £500 GBP.
9.4 Exclusion of consequential loss. ACMIhub shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data or business, even if advised of the possibility of such damages.
9.5 Nothing in these Terms limits liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.
10.1 Between Users. Disputes between Companies arising from transactions conducted through the Platform should first be attempted to be resolved through good faith negotiation. The Deal Room audit trail, Condition Reports and deal documentation are available to both parties for this purpose.
10.2 Platform disputes. Any dispute between a User and ACMIhub relating to these Terms or the Platform should first be submitted to legal@acmihub.com. We will endeavour to respond within 10 business days.
10.3 Mediation. If a dispute between a User and ACMIhub is not resolved through direct correspondence within 30 days, either party may request mediation through a mutually agreed mediator.
10.4 Arbitration. If mediation fails, disputes shall be finally resolved by binding arbitration under the rules of the London Court of International Arbitration (LCIA), with proceedings conducted in English in London, England.
11.1 You may terminate your account at any time by contacting support@acmihub.com. Termination does not entitle you to a refund of any prepaid subscription fees.
11.2 ACMIhub may suspend or terminate your account immediately and without notice if: (a) you breach these Terms; (b) we are required to do so by law or regulatory authority; (c) we have reason to believe your account is being used fraudulently; or (d) you become subject to sanctions or insolvency proceedings.
11.3 On termination, your right to access the Platform ceases immediately. We may retain your data in accordance with our Privacy Policy and applicable law.
11.4 Obligations that by their nature should survive termination (including payment obligations, IP licence back-grants, dispute resolution and governing law) shall survive.
12.1 These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
12.2 Subject to Section 10 (Dispute Resolution), the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
13.1 We may update these Terms from time to time. We will notify registered Users by email and by displaying a notice on the Platform at least 14 days before material changes take effect.
13.2 Continued use of the Platform after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Platform and may terminate your account.
For questions about these Terms, please contact: